SupplyOn Customer Support

Technical requirements for the use of the platform

Supported Browsers:

  • Google Chrome
  • Mozilla Firefox
    current Extended Support Release/ESR version recommended
  • Microsoft Edge
    version based on Chrome
     
  • only for suppliers using SupplyOn eInvoicing:
    automated China Golden Tax integration still requires Microsoft Internet Explorer 11
     
  • Java Script must be activated.

Note: For Microsoft Edge, the technology has changed, but the name remains the same. SupplyOn only supports versions from January 2020 onwards, which are based on Chrome.

Logo for versions before January 2020 - not supported by SupplyOn

Logo for versions from January 2020 - supported by SupplyOn

Browser settings:

  • Cookies must be enabled for *.supplyon.com.
    • See also:   Clearing Cache and delete Cookies
       
  • The pop-up blocker must be disabled for the *.supplyon.com website.
    • See also:   Disable pop-up blocker for SupplyOn
       
  • Trusted sites: Please add https://*.supplyon.com to your trusted sites zone.

Firewall and Proxy Server

  • HTTP and HTTPS must be allowed.
  • HTTP-GET and HTTP-PUT must be allowed.
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