SupplyOn Support Center

Technical requirements for the use of the platform

Supported Browsers:

  • Google Chrome
  • Mozilla Firefox
    current Extended Support Release/ESR version recommended
  • Microsoft Edge
    version based on Chrome
  • only for suppliers using SupplyOn eInvoicing:
    automated China Golden Tax integration still requires Microsoft Internet Explorer 11
  • Java Script must be activated.

Note: For Microsoft Edge, the technology has changed, but the name remains the same. SupplyOn only supports versions from January 2020 onwards, which are based on Chrome.

Browser settings:

  • Cookies must be enabled for *
    • See also:   Clearing Cache and delete Cookies
  • The pop-up blocker must be disabled for the * website.
    • See also:   Disable pop-up blocker for SupplyOn
  • Trusted sites: Please add https://* to your trusted sites zone.

Firewall and Proxy Server

  • HTTP and HTTPS must be allowed.
  • HTTP-GET and HTTP-PUT must be allowed.
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