All users with read or write permission can download the complaint data as Excel file (XLS). In this way you can compare it with external applications or use it for evaluations. The Excel file contains all header data of the complaint as well as important information regarding the 8D report (e.g. due dates for the D steps and their compliance).
The Excel file contains the list of complaints which are available in the "Complaints" tab in the selected sort order. All complaints are exported, even if the table is spread over several pages. If you only want to export a specific selection of complaints, please filter the complaints list using the search and filter functions. Only the filtered complaints will then be exported.
Note: You can download a maximum of 40,000 complaints/lines at the same time.