Welcome to the Info Portal for Continental Automotive suppliers

collaborating digitally via SupplyOn

Welcome to the Info portal for Continental Suppliers

This Information Portal is designed to support you in connecting your company with Continental Automotive via the SupplyOn platform.

SupplyOn has been connecting the international automotive industry community in a common platform, in which standards are defined for all supply chain processes, since 2001. Thanks to the simple digital connection, SupplyOn makes cooperation between customers and suppliers possible at any time.

The digital integration of business processes along the supply chain (logistics, purchasing, quality) creates transparency and accelerates the procedures.

Continental Automotive relies on SupplyOn and requests all suppliers to register for the use of the relevant services.

Initiate your rollout

You decide how to connect with Continental Automotive in the SupplyOn platform and which services you would like to use with us.

All you need to do is send a rollout request with your details, select the SupplyOn services you want use and define a contact person - including a contact from Continental - for each service. As soon as your request is received, your company will be rolled out to SupplyOn by Continental Automotive. SupplyOn will then send the provided contact/s an email invitation with a link to register on their platform. 

 

 

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You can request to be rolled out into the SupplyOn platform directly here. Please have a look at our detailed step by step guide on how to do it.

 

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Scroll down to see some of the many advantages that SupplyOn offers to you and check out the connectivity options to the SupplyOn platform, available to suppliers.

Some of the advantages of working with SupplyOn

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Connectivity for suppliers in the SupplyOn platform

The easiest and fastest way to connect to SupplyOn is with the internet front-end, user based connection WebEDI.

In the following button you will find an overview on how this type of connection works in SupplyOn.

Internet based connection

User based connection

Registration process in SupplyOn

After you have completed the rollout request with Continental
SupplyOn will contact you to proceed with the registration on their platform.
In the below tabs we show you how the initial registration process works as well as how to add a new service connection to your existing SupplyOn account.

Register your company for the first time in SupplyOn 

by following this simple 5 step process :

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If another entity of your company is already registered with SupplyOn, you can request to join their contract during your registration.
You will find instructions on how to do this within the registration form.


 

Watch our short videos about the initial registration process 

 

   Learn how to register in SupplyOn

  • 1.  Access registration via link in your E-Mail
  • 2.  Confirm your company data and create user
  • 3.  Check / give invoice data (depends on service)
  • 4.  Verify your E-Mail address

   Learn how to create users

  • 1.  Create a user
  • 2.  Assign the required areas of responsibility
  • 3.  deactivate (block) an account

 

SupplyOn Services for Continental Automotive suppliers

Continental Automotive utilizes the services of SupplyOn along the supply chain, from the initial request for quotation through part approval process to incident management and electronic exchange of serial production data. But that's not all.

Click on the following buttons and find out about the SupplyOn Services that your company can use with Continental Automotive. Please notice that some of them are considered mandatory for our strategic suppliers.

Data Management (Company contact data, certificates and documents)

Business Directory (BD)

Master data and certificate management

Document Management (DMS)

Standardized customer document management

Quality Management (Quality control, communication and assessments)

Technical Review

Digitalized Component Review

Problem Solver (ProSo)

Complaint management (8D)

Performance Monitor (PerMo)

Supplier evaluation

Project Manager (ProMa)

Advanced product quality planning (APQP)

Supply chain collaboration (Transactions and business operations)

Sourcing (SRC)

Efficient RFQ process

Supply Chain Collaboration

Efficient Data Exchange Process for SCM

Sustainability

Product Carbon Footprint

Provide high quality CO2 data to your customers

Corporate Carbon Footprint

Reduce your CO2 Footprint

Support and Trainings

Are you looking for help when using SupplyOn or do you simply want to know more?
We offer you here a variety of options to help you solve your problem, satisfy your curiosity or simply extend your knowledge.

The following areas contain useful links to specific help pages, online trainingsgeneral support and information about the SupplyOn platform.

After loging into the Supplyon Platform, you can find the latest user Tipps & Tricks in the Supplier Academy.

Assistance for SupplyOn Company Administrators

When you first register your company in SupplyOn, you must specify a Company Administrator for your account. This role can be assigned to somebody else later.

The Company Administrator plays a central role and has variety of tasks such as:  

  ? maintaining company master data in the Business Directory
  ? maintaining control points
  ? confirming connects for additional services and/or additional customers
  ? creating user accounts
  ? assigning additional user roles
  ? resetting of user passwords
  ? unlocking user accounts

 

To support you with all these tasks, we have setup a series of short "step by step" guides, which you can access through below links.

     
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Standard User administration:
Create users, assign roles or deactivate an account.

step-by-step guide

     
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Advanced User administration: 
Change the administrator, set up a substitute and more

step-by-step guide

     
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Reset User Password

step-by-step guide

     
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Unlock User Account

step-by-step guide

 

Choose the support option most suitable to your needs

Click on the links to visit the specific SupplyOn pages on each area

 

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Need help with the registration process or have questions about the contract structure?

Our customer care specialist are happy to help you 24/7 in 9 languages.


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Do you prefer to browse around and find out for yourself what you can do in SupplyOn? 

Have a look in our Customer Support Center Portal and find quick infos and answers to questions on every SupplyOn topic, from User Administration or LogIn issues to all the SupplyOn solutions.


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Would you like to see how a SupplyOn solution looks like in the live system?

In our Media Library we have a series of short videos in several languages in which we you can see every process performed on the SupplyOn platform, from how to manage your SupplyOn user account or reset your password to how to confirm an order or create an invoice.  


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Are you wondering if your IT infrastructure is capable of supporting the use of the SupplyOn platform?

Find out easily by checking our Technical Information and make sure you can use SupplyOn optimally.


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What about a specific live online training only for your company? 

In the  SupplyOn Training Shop you will find a great selection of training topics. Reach out to our training team and let them define a suitable training specific for your company.


 

Questions and Answers

General Information

 

What is SupplyOn?

SupplyOn is the shared online platform for a growing number of globally active companies from Airbus, Bosch and Continental to Siemens, Webasto, Yazaki and ZF. 

As a supplier of these companies, SupplyOn helps you to optimize your business processes with your customers in a structured, transparent and secure manner.

Find out more about SupplyOn at  www.Supplyon.com.


Is there a central contact on Continental side for all project related questions in general?

For questions regarding Sourcing RFQs or DMS documents, please contact the sender (normally Purchasing).

Questions regarding APQP, ProSo incidents, or PerMo quality data, can be addressed to the responsible SQM.

General questions regarding SupplyOn can be sent to this email address: CF_RB_SM_SupplyOn-inquiries@continental.com

Rollout process
What is the difference between the ROLLOUT and the REGISTRATION?

SupplyOn is not an open platform. Only  companies that use SupplyOn for their supplier communication can actively invite their suppliers to join them in the SupplyOn platform.

This invitation is called ROLLOUT.  By completing the rollout form you validate your company contact details and select the services you choose to use with your customer.

Once you have been rolled out into the SupplyOn platform by your customer, SupplyOn will send the provided contact person an email invitation to formally register on the platform.

With the REGISTRATION you close a binding contract with SupplyOn for the use of the requested services with your customer.

The following link contains all the information on which the online contract with SupplyOn is based:  Contract documents 


Why does my company need to be rolled out? Can't I register with Continental directly, as I am used to with other customers?

Continental follows a different supplier rollout approach than other customers of SupplyOn.

The goal is to have full control about the information maintained in Continental's internal systems and to set up mapping IDs for various services proactively.

This also helps the supplier in that the connection is immediately established, once the rollout is completed.

For this reason Continental uses the rollout request form for the start of the supplier rollout.


I have sent the request for a new service rollout via the Continental Rollout page. Is that all I need to do?

Once you have submitted the rollout request form, Continental will start the rollout process, check available internal mapping IDs and clarify open topics internally. Finally Continental will rollout your company to SupplyOn for the relevant services.

Next, you will receive an email from SupplyOn to proceed with the registration in the SupplyOn platform, by which your company closes an agreement with SupplyOn for the usage of the requested services in connection with Continental.

So please pay attention to any additional emails, both from SupplyOn as well as Continental, you may receive after the rollout request was issued.


Who can tell me what is the status of my requested rollout ?

Please send rollout-specific questions to this email address: CF_RB_SM_SupplyOn-inquiries@continental.com

Registration process
Which services should I book with Continental? 

All Continental Automotive suppliers should register all of their locations (production, sales, R&D, ?) in SupplyOn Business Directory with Continental. The service shall be used to document contact persons, and upload location certificates. Business Directory is automatically available if any other SupplyOn service is used by a supplier location. However, in case no other service is used, we expect the location to be registered in Business Directory exclusively.

All listed strategic suppliers are requested by Continental Purchasing and SQM to have at least one connect in the services Sourcing (SRC), Document Mgmt. (DMS), Project Mgmt. (ProMa), Problem Solver (ProSo), and Performance Monitor (PerMo).

Exception: suppliers of Production Equipment or Engineering Services are only required to register for the service Sourcing (SRC). Other services are currently not relevant in this area.

For SCM, an EDI connection is mandatory - either ClassicEDI or SupplyOn WebEDI ("Supply Chain Collaboration").

Apart from these central requirements it is the supplier's prerogative to choose the SupplyOn services for each location. Please also refer to the cost structure for the usage of SupplyOn services.


Who do I need to maintain as contact on Continental side when registering for a service?

? If you want to register only Business Directory, please add the contact data of any Continental Automotive contact you have (purchasing, SQM, SCM, ?).

? For the services Sourcing and Document Manager, please provide the name of your Purchasing contact. New suppliers most likely are in contact with Advanced Purchasing, our Project Buyers. 
Suppliers who are already registered and want to add new services to their account probably have a contact to Category Purchasing, our Strategic Buyers. Please maintain these contacts there accordingly.

? For the services Project Manager, Problem Solver, and Performance Monitor please provide the name of your Supplier Quality Mgmt. (SQM) contact
This can be SQM-Component Introduction (SQM-CI) in case of new part approval processes, or SQM-Serial Production (SQM-SP) for running business.

? For Supply Chain Collaboration and VMI please add here the name of your Supply Chain Management (SCM) contact.


A subsidiary of my company has already a contract with SupplyOn, does my company need a separate one?  

Not necessarily, you can have your own contract or you can request to join an existing contract from another entity of your company during the registration.

The administrator of the contract holder company will need to approve your request and provide you with an enrollment number. SupplyOn's  customer support experts will guide you on how to do it.

Project Management
How does the traffic light system work in the project schedule of an APQP project? 

In the Project Plan, the status of the different elements is color coded as follows:

Red (for elements that were classified in the template as high risk by Continental)The confirmed date is later than the requested date. Start date is not considered at the traffic light calculation.

Orange (for elements that were classified in the template as low risk by Continental)The confirmed date is later than the requested date. Start date is not considered at the traffic light calculation.

Green: The confirmed date is earlier than the requested date.

Gray (empty)The status display remains empty if the element has been classified as "No risk". The traffic light status can only be set manually.

Completion degree (%)If the sample is closed, this field becomes automatically 100%. If tasks are assigned to the particular element, the completion degree is calculated as the ratio of the closed tasks to all tasks.


Where can I find the different status displayed? 

The most negative status of all elements within the phase is automatically displayed at the level of a phase.

The most negative status of all phases within the project is automatically displayed at the level of a project.

 

For further information please have a look at this help page from the SupplyOn Support Center:  https://service.supplyon.com/topcases/?articleId=2731&lang=en&module=article&ref=share